Please read this document carefully before using the mega365 platform. By registering and using our services, you agree to be bound by all terms and conditions stated herein.
Mega365 is an online gaming and betting platform operating under a valid international licence. The platform offers a wide range of services including Slot Games, Live Casino, Sports Betting, table games and other games accessible to eligible members.
By accessing, registering for, or using any part of the mega365 platform — whether through the website, mobile app, or any other digital medium provided by us — you expressly acknowledge that you have read and understood these Terms and Conditions, and agree to be bound by them.
If you do not agree with any part of these terms, you must stop using the mega365 platform immediately. mega365 reserves the right to amend, update, or replace these terms at any time, and notification will be provided through the platform.
To register and use the mega365 service, you must meet all of the following eligibility requirements:
Mega365 reserves the right to request proof of identity and age at any time. Failure to provide the required documents within the specified timeframe may result in account suspension or closure.
Each individual is only permitted to hold one (1) active account at mega365. Multiple account registrations by the same individual — whether using different names, addresses, phone numbers, IP addresses or device information — are strictly prohibited and constitute a serious breach of these terms.
You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, date of birth, identification number, phone number, and bank account or e-wallet details. Inaccurate information may result in delays or refusal of withdrawal processing.
You are solely responsible for keeping your account password confidential. mega365 will not be liable for any losses arising from unauthorised access to your account due to your own negligence. If you suspect your account has been compromised, contact our support team immediately.
Mega365 carries out a Know Your Customer (KYC) process as part of our commitment to security and fraud prevention. You may be asked to submit a copy of your identity card, bank statement or other documents for verification purposes. The KYC process is mandatory before your first withdrawal is processed.
Mega365 accepts deposits and withdrawals via the following payment methods: DuitNow, FPX (Online Banking), Touch 'n Go eWallet, GrabPay, Boost and local bank transfer. All transactions are processed in Malaysian Ringgit (MYR).
Deposits are credited to your account automatically within minutes of transaction confirmation. Withdrawals to local bank accounts or e-wallets are processed within 15 to 30 minutes after approval. For cases requiring additional review, processing may take up to 24 hours.
All funds deposited into your mega365 account are for gaming and betting purposes only. mega365 does not pay any interest on account balances. Funds held in a mega365 account do not constitute a bank deposit and are not protected by any financial institution's deposit protection scheme.
All bonuses and promotions offered by mega365 are subject to specific terms and conditions attached to each offer. These specific terms include rollover requirements, validity periods, and maximum bet limits applicable when using bonus funds.
Welcome bonuses and other promotions typically come with wagering requirements that must be met before any winnings from bonus funds can be withdrawn. The specific wagering requirements are clearly stated on the relevant promotions page.
Mega365 reserves the right to void any bonus and decline withdrawal requests where there is evidence of promotional abuse, including but not limited to: registering multiple accounts to claim bonuses, hedge betting, or any strategy that mega365 deems intended to manipulate the bonus system.
All games on mega365 use a certified Random Number Generator (RNG) that has been independently audited to ensure fairness and randomness of game outcomes. Game results are final and cannot be disputed unless a verifiable technical error has occurred.
In the event of a technical error, system outage, or software malfunction during a gaming session, mega365 reserves the right to void the affected bets and return the stakes to the player's account. Wins resulting from an obvious technical error will not be paid out, and mega365 is not liable for any incidental losses arising therefrom.
Any dispute regarding game results must be reported to the mega365 support team within 72 hours from the date of the incident. Disputes submitted after this period will not be considered. The final decision of mega365 management is binding in all game disputes.
The mega365 sports betting section offers comprehensive coverage across more than 30 sports, including football, badminton, basketball, tennis, and various esports categories. All displayed odds are in decimal format and are subject to change until a bet is confirmed.
Bets will be settled based on official results announced by the relevant sports governing body. If an event is postponed or cancelled and does not resume within 48 hours, the related bets will be voided and stakes fully refunded to the player.
In-play betting during live matches is subject to market availability and real-time updated odds. mega365 reserves the right to suspend or close any betting market at any time without prior notice for operational or security reasons.
All mega365 members are expected to conduct themselves in a respectful, honest, and responsible manner while using the platform. Prohibited behaviour includes:
Mega365 employs an advanced monitoring system that automatically detects unusual betting patterns and suspicious activity. Any violation of the above rules will result in immediate disciplinary action.
Mega365 reserves the right to suspend, restrict or close any member account at any time and without prior notice in the event of:
You may close your mega365 account at any time by contacting our customer support team. Prior to closure, any available fund balance (minus any bonus funds with unfulfilled requirements) will be returned to you via your original payment method.
Mega365 takes the personal data protection of all members seriously. All information you provide to us is protected by 256-bit SSL encryption during transmission and stored on secure servers with restricted access.
Your personal information is collected and processed solely for the purpose of service provision, identity verification, payment processing, and regulatory compliance. We do not sell or disclose your personal information to third parties without your consent, except where required by law.
For more information on how we collect, use and protect your data, please refer to Privacy Policy in detail.
Mega365 provides its platform and services on an "as is" basis without any express or implied warranties. To the extent permitted by applicable law, mega365 is not liable for:
In all circumstances, mega365's liability to any member is limited to the amount of active funds in that member's account at the time the claim is made.
Mega365 reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Notice of changes will be provided via a notice on the platform's home page or by email to registered members at least 7 days before the changes take effect, except in cases of emergency or regulatory requirements that necessitate immediate changes.
Continued use of the mega365 platform after any changes to the terms take effect will be considered acceptance of the amended terms. If you do not agree with the changes, you must stop using the platform and may request account closure with a refund of your remaining balance.
These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which mega365 holds its licence. Any dispute that cannot be resolved through customer support channels will be referred to a mutually agreed arbitration body.
Member funds are held in accounts segregated from the company's operational funds, ensuring your money is secure and available for withdrawal at any time.
All bonus terms, betting limits, and withdrawal policies are clearly stated — no fine print hiding conditions that disadvantage players.
All games use an independently audited RNG to ensure every outcome is fully random and free from manipulation.
256-bit SSL encryption protects all your data and transactions. Your personal information is never sold or shared with third parties without your consent.
Our support team is available in Malay, English, and Mandarin to help you resolve any account, payment, or gaming issues at any time.
Deposit limits, account cool-off periods, and easy access to support resources are all available directly from your account dashboard — because player well-being is our priority.
Now that you're familiar with our Terms and Conditions, you're all set to enjoy a safe, fair, and entertaining gaming experience alongside more than 500,000 mega365 members across Malaysia.
Responsible gaming. 18+ only. Terms & Conditions apply.